Frequently Asked Questions

Everything you need to know about your Vanda Novak experience.

What materials are used in Vanda Novak footwear?

We pride ourselves on using premium, ethically sourced Italian leathers and high-quality textiles to ensure both durability and luxury comfort in every pair.

How long does international shipping take?

Standard international shipping typically takes 5-10 business days, while express options are available at checkout for delivery within 2-4 business days.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be unworn, in their original packaging, and with all security tags intact.

How do I find my correct size?

Each product page features a detailed size guide. Our designs generally follow standard European sizing, but we recommend measuring your foot for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.

Are your products handmade?

Yes, our collections are handcrafted by skilled artisans who combine traditional craftsmanship with modern design to create unique, high-fashion pieces.